Frequently Asked Questions

Is there a minimum order?

There is no minimum order on our website.

Can I order samples?

There is no minimum order on our website so you are able to order single garments via the website.

Do you offer bulk order discounts?

Yes, we offer the following. Please visit for bulk order discounts or email us directly.

How long will my order take to arrive?

To track your purchase, please click here for Delivery

Do you offer free delivery?

All orders over rs1500/- and above are delivered free of charge across India.

Can I collect my order from you?

I'm afraid you aren't able to collect the garments from us. All orders are delivered by couriers and tracking will be provided. Someone will need to sign for the shipment on delivery.

Do you deliver worldwide?

Yes, we deliver worldwide. More information please email to admin@gixxo.store

Can I return my order?

Yes, please get in touch within 5 days of your order being received, in a resalable condition. Please get in touch for a Returns Authorization so that we can issue your returns authorization. Your returns authorization needs to be included with the returned items. All items need to be returned in a re-saleable condition within 14 days of delivery.

I need an invoice.

Please log in to your account and all of your orders and Invoices will be visible.

How long will it take to receive my refund?

We will notify you by email once your returns have been received. After they have been checked by one of our team we will process your refund. We aim to complete all of this within 5 days.

I can't log into my account.

Try resetting your password by clicking the forgotten password link when you try and sign. If you still can't log in, just contact our Customer Service team who'll be happy to help. Contact Us.